Once again HP has released a firmware (the latest firmware 20230708) update on 8/8/23 for anyone using a CF289(A or X, any color) or HP 89(A or X) cartridges. If you are using a third party cartridge it may no longer work if your printer was updated.
On your printer or HP’s website (for this cartridge) make sure firmware is turned off, if you haven’t done this already.
HP LaserJet Pro MFP M528c, MFP M528z, M507dn, M507dng, M507n, M507x, MFP M528dn Printers.